Ride to Care
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Free transportation for
initial injury care
Agile now provides free transportation only for initial injury care. The employer calls one number, we arrange the ride through Uber Health, and the employee receives a text with pickup instructions. The employer receives text updates when the employee arrives at the clinic and when the return ride is on its way.
There is no cost to the employer or the employee. Ride to Care is for initial injury care only — it does not cover follow-up, recheck, or therapy visits.
How this helps employers:
- No supervisor pulled away. Today, a manager or coworker drives the injured employee, which takes two people out instead of one.
- No personal-vehicle exposure. Transporting an injured employee in a personal or company vehicle creates liability the employer absorbs. Ride to Care moves that off their plate.
- Faster time to first treatment. Delays in initial care are among the most reliable predictors of a claim getting more expensive. Getting the employee seen the same day protects the claim.
- The employer stays informed without making calls. Text updates confirm arrival at the clinic and the return trip.
- No cost, no contract change, no new portal to learn. One number, initial injury care only.
When an employee is injured:
- Make sure it is not an emergency. If it is, call 911 or go to the nearest emergency room.
- Call 936. 220. 1607 — this is the only number to call, for initial injury care only.
- Tell us you need a Ride to Care for initial injury care.
Let Agile cover your employees for workplace injuries and illnesses.
Contact Agile today for a no-obligation, free quote on setting up an workplace injury first aid program for your company. Our clinical team will review your requirements, make recomendations and present you with options to ensure your employees stay healthy and safe
More on Ride to Share
Overview
Ride Preparation
What Happens Next
Program Restrictions
Frequently Asked Questions
Overview
Agile offers free transportation for new injuries
When someone on your team gets hurt, the first question is usually who will drive them. That often means pulling a supervisor off the floor, and it puts your company in the position of transporting an injured employee in a personal vehicle.
We have a better option available to you now at no cost for initial injury care only. Ride to Care sends an Uber to your location and brings your injured employee to the nearest Agile Occupational Medicine center for initial injury care only. You call one number; we handle the rest. Your employee gets a text with pickup instructions, and you get a text when they arrive at the clinic and again when their return ride is on the way.
Ride Preparation
Have this ready when you call
- Your company name
- Your name and phone number
- The employee's full name and cell phone number
- The date the injury happened
- The pickup address, plus a nearby landmark to help the driver find you
- What was injured — the body part
- Whether the employee will need a wheelchair at the clinic
- What language the employee's text message should be in
What Happens Next
What happens next
- Your employee receives a text with pickup instructions for their initialu0003injury care visit.
- The driver brings them to the nearest Agile Occupational Medicine center.
- You receive a text when they arrive at the clinic.
- When the visit is finished, your employee uses the link in their text to request the return ride.
- You receive a text when the return ride is on its way.
Program Restrictions
Please note:
- INITIAL INJURY CARE ONLY. Ride to Care does not cover follow-up visits, recheck exams, or therapy appointments.
- The injury must have happened on the same day the ride is requested.
- The return trip goes back to the original pickup address.
- The employee must be able to travel safely in a standard vehicle. If you are unsure, call us, and we will help you decide.u0003
Frequently Asked Questions
Frequently asked questions:
Does this cost us anything?
No. There is no cost to the employer or the employee, and no change to your agreement.
Can we use it for follow-up visits or physical therapy?
No. Ride to Care is for initial injury care only. It does not cover follow-up appointments, recheck exams, or physical therapy visits. If you need transportation for those, that is arranged the way it is today.
What if the injury happened yesterday?
We cannot arrange a ride for an injury sustained the prior day. Ride to Care covers only same-day injuries and initial injury care, which is why calling the number right away matters.
What if it is a serious injury?
Call 911 or go to the nearest emergency room. Do not wait for a ride. Ride to Care is for non-emergency initial injury care only, where the employee can travel safely in a standard vehicle.
Will the driver take our employee home afterward?
The return trip goes back to the address the employee was picked up from. If they need to get home from there, it is arranged as it normally would be.
What if our employee does not have a smartphone?
The instructions arrive by text message, so the employee needs a cell phone that can receive texts. Let us know when you call if that is a problem, and we will work through it with you.
What if our employee does not speak English?
Tell us the preferred language when you call , and the text will be sent in that language.
What if our employee uses a wheelchair?
Tell us when you call so the center is prepared for their arrival.
Who do we call?
One number: 936-220-1607. That is the only number for Ride to Care, and it is for initial injury care only. Post it wherever your team looks when an injury happens.